Refund policy

We want you to be satisfied with your purchase. If you are not completely happy, you may request a return under the following conditions:

Eligibility for Returns

Items must be returned within 14 days of delivery.
Products must be unused, in original packaging, and in resellable condition.

Non-Returnable Items

Personalized/custom products
Perishable goods
Intimate or sanitary items
Clearance or final sale items

Return Process

Contact our support team with your order number and reason for return.
Provide clear photos or videos (if applicable).
Once approved, you will receive return instructions.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refund Policy

Eligibility for Refunds
Refunds are issued under the following circumstances:

Item is damaged, defective, or incorrect
The item is lost in transit
The item is significantly different from the description

Refund Process

Once your request is approved, refunds will be processed within 5–10 business days.
Refunds are issued to the original payment method.

Partial Refunds

May be granted for:
Items returned used or damaged (not due to our error)
Missing parts not caused by us

Late or Missing Refunds

If you haven’t received your refund:
Check your bank account again
Contact your payment provider
Then reach out to us for assistance

Order Cancellations
Orders can only be canceled within 12 hours of placement.
Once processing has started, cancellation is no longer possible.